Browse the rules that apply
This notice explains how we handle legal access, account records and request follow-up for Malaysia. If a rule in your location places a limit on access, that rule applies before any other wording on this page. We keep the records needed to confirm identity, handle disputes,
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protect the account and meet legal duties. Payment context matters here as well, because Touch 'n Go, GrabPay, Boost dan FPX deposits and withdrawals are linked to your account record so we can match the right wallet and keep a clear trail. If you ask for
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a correction, a copy of your record or a restriction on a stored detail, we will check the request against the account and reply through the contact path below.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.