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Open funcity33 Privacy Policy for Malaysian Accounts

funcity33 sets out how your account data, device signals, payment checks and support messages are handled before you open an account.

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funcity33 Open funcity33 Privacy Policy for Malaysian Accounts
HELP PATHS

Switch to Privacy Support Channels

If you want to ask about this policy, start with the message form in your account and include the email tied to your profile plus the…

Account message Send a privacy request from the message form linked to your account.
Email desk Use the email channel if you want a written trail.
Site form If you cannot reach the account message area, use the site form and state…
STORAGE RULES

Browse How We Protect Data

We treat privacy as part of account handling, not a separate layer. Cookies help us keep sessions stable, remember language choices and spot sign-in problems, while account security checks help protect your…

Data capture

We collect the minimum details needed for account setup, support and security checks. That can include contact data, device details, session records and messages you send, but not more than the request requires.

Cookie use

Cookies keep the session active, remember simple preferences and help us see if pages fail to load correctly. We also use them to understand repeat sign-ins and block unusual access patterns.

Account security

Security controls help us protect your profile, limit unauthorised changes and confirm sensitive actions. We may ask for extra checks before we change contact details, recovery settings or payout-related records.

Retention window

We keep personal data only for the time needed for the purpose it was collected, plus any period needed for disputes, audit trails or legal retention. After that, it is removed or isolated.

Change requests

You can ask to access, correct or delete data by sending a clear request through support. Include the email on your account and enough detail for us to find the correct record.

Contact route

For privacy questions, use the account message form or email desk so the request is logged in writing. That helps us reply in order and keep track of any follow-up you need.

Open Common Privacy Questions

These questions cover the points people ask about most before opening an account or sending a privacy request. We keep the answers short so you can see what we collect, how long records stay, and which channel to use when you want a change. If local law changes the outcome, the answer follows the law that applies at the time.

We collect the details needed to set up your profile, handle security checks and keep your account records straight. That usually includes contact data, session logs, device details and any message you send to support.

Cookies help us remember your session, keep pages working between visits and spot unusual sign-in behaviour. We also use them to store basic preferences so you do not need to reset them each time.

We keep data only for as long as it is needed for the stated purpose, dispute handling or legal retention. When the record is no longer required, we remove or isolate it under our retention process.

Yes. Send the request through the support route with the email on your profile and the change you want. We will check the record and respond where local law allows the change.

Only the staff and service partners who need it for account setup, support, security or payment checks can access it. We limit access by role and keep a record of sensitive actions.

Yes. If access or eligibility is discussed, it depends on local law and is available where local law permits. If the law changes, we follow the rule that applies at the time.

We keep the records that must stay for legal retention, fraud control or dispute handling, then remove or isolate the rest once the purpose ends. You can still contact support about stored data later.

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